The authoritative version of this document is the Japanese original. This translation is provided for convenience only.

Specified Commercial Transactions Act Disclosure

Last updated: May 11, 2026

The following information is disclosed in accordance with the Act on Specified Commercial Transactions (Tokutei Shoutorihiki ni Kansuru Houritsu) of Japan.

Business Operator	Crane Valley LLC
Representative	Kiyoaki Tsurutani
Address	Ginza Otake Bldg. 2F, 1-22-11 Ginza, Chuo-ku, Tokyo, Japan
Phone Number	Disclosed without delay upon request via email to legal@framedash.dev
Email	legal@framedash.dev
URL	https://app.framedash.dev
Qualified Invoice Issuer Registration Number	T6013303004388
Service Pricing	Free: no charge. Starter, Pro, and Team monthly and annual plan pricing, prepaid credit pack pricing, and overage rates are displayed on the billing page in the billing currency selected for your organization (currently JPY, USD, or EUR) before purchase. Enterprise pricing is available by custom quote. For customers resident in Japan, Japanese consumption tax (10%) applies and displayed prices are tax-inclusive regardless of the billing currency selected. For customers resident outside Japan, the service constitutes the provision of electronic services (電気通信利用役務の提供), and the place of supply is deemed outside Japan under the destination-based rule; as an out-of-scope foreign transaction, it is not subject to Japanese consumption tax.
Additional Fees	Internet connection fees and device costs are borne by the customer.
Payment Method	Credit card (via Stripe)
Invoice and Receipt Issuance	Paid plan customers may download invoices and receipts, including our registration number, from the Customer Portal linked on the billing page.
Payment Timing	Monthly plans: charged at the beginning of each billing cycle. Annual plans: charged at the beginning of the annual billing cycle.
Service Delivery	Available immediately after account creation and plan subscription via the web dashboard.
Contract Period and Auto-renewal	Paid plans automatically renew at the end of each billing cycle (monthly or annual) until cancelled by the customer. The renewal period matches the original billing cycle.
Cancellation and Refund Policy	You may cancel your subscription at any time from the billing page. Upon cancellation, your paid plan features remain available until the end of the current billing period. Fees already paid are non-refundable, except in the following cases: where a refund is required by applicable law; or where, in response to a third-party intellectual property infringement claim, we terminate a component under Section 8 of the Terms of Service (in which case we will refund the unused portion of any prepaid fees on a pro-rata basis). After cancellation, your account reverts to the Free plan.
System Requirements	A modern web browser (Chrome, Firefox, Safari, Edge) with JavaScript enabled. For SDK integration: Unity 2022.3+ or Unreal Engine 5.3+.

The cooling-off period does not apply to mail-order sales (online transactions).